Gene Key (Activation Sequence)

Cancellation Policy

I understand that sometimes plans change, and it may be necessary to cancel or reschedule an appointment or service. To ensure that we can continue to provide exceptional service to all of our clients, we have implemented the following cancellation policy: Cancellation or rescheduling must be made at least 24 hours before the scheduled appointment or service time. If you cancel or reschedule within 24 hours of your appointment or service, you will forfeit your deposit. If you do not show up for your scheduled appointment or service without prior notice, you will be charged the full amount of the service. In the event that we need to cancel or reschedule your appointment or service, we will do our best to provide you with as much notice as possible. We will offer to reschedule your appointment or service at no additional cost, or provide a full refund of any deposits or payments made. The cancellation policy applies to all clients and services, including but not limited to consultations, appointments, and events. By scheduling an appointment or service with us, you agree to our cancellation policy. We understand that emergencies and unforeseen circumstances can arise, and we will do our best to work with you to find a solution. However, we ask that you provide us with as much notice as possible if you need to cancel or reschedule your appointment or service. Thank you for your understanding and cooperation.

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